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Your privacy matters

Privacy Policy

Last updated: October 25, 2025

1. Introduction

Welcome to Firecard. We are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our virtual card services.

2. Information We Collect

We collect minimal information to provide our services:

  • Email Address: Used for account creation and communication
  • Transaction Data: Details of your card usage and cryptocurrency deposits
  • Wallet Addresses: Cryptocurrency wallet addresses for processing deposits
  • Usage Data: Information about how you interact with our platform

What we DON'T collect: We never require or store personal identification documents, phone numbers, physical addresses, or any KYC information.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our virtual card services
  • Process cryptocurrency deposits and card transactions
  • Send important updates about your account and transactions
  • Improve our platform and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: To process card transactions and cryptocurrency payments
  • Service Providers: Third-party services that help us operate our platform
  • Legal Authorities: When required by law or to protect our legal rights

We never sell your personal information to third parties.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain your session. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data

To exercise these rights, please contact our support team.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction records may be retained for accounting and legal purposes as required by law.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Contact Support